We're a small team and we respond fast. Usually within a few hours.
For billing, installation help, or anything else — just send us an email.
hello@noiseout.netWe respond within 24 hours · Mon–Sat
Download the installer from your dashboard after signing up. Run NoiseOut_Setup.exe as administrator and enter your center’s license key (shown on your dashboard). Each PC also needs the free VB-Audio Virtual Cable driver from vb-audio.com/Cable (install once). Works on Windows 10 and 11. IT teams can install silently on every PC — see noiseout.net/security.
Your license key is emailed to you right after payment. You can also find it in your dashboard under Settings → License. Each license key covers all seats on your plan.
Yes. NoiseOut works with any softphone or dialer that uses a Windows microphone — VICIdial, CONVOSO, Genesys, Five9, Avaya, and more. It creates a virtual mic that your dialer uses automatically.
Yes — email us at hello@noiseout.net and we bill exactly for the seats you need at $5/seat/month. No need to upgrade to the next plan just for a few extra agents.
No. All noise cancellation and accent coaching runs entirely on the agent's PC. Zero audio is sent to our servers. This means no GDPR/compliance risk and no latency from cloud round-trips.
You can cancel anytime from your dashboard under Settings → Billing → Cancel subscription. Your plan stays active until the end of the billing period. No cancellation fees.
Still need help? Email hello@noiseout.net and we'll get back to you.